If the scam involved payment with a Gift Card, report the gift card fraud immediately to the company.
- Report to Google Play (855-466-4438)
- Report to Apple (1-800-275-2273 then say "gift card")
- Report to Amazon (888-280-4331)
- Report to eBay (866-540-3229 then say "representative" after the first prompt. Then say "gift card" after the next prompt.
If a different money service company was used for payment in the scam, immediately contact the company to report the fraud.
- MoneyGram (800-MONEYGRAM; 800-666-3947)
- OFX (888-288-7354)
- PayPal (888-221-1161)
- Venmo (855-812-4430)
- Western Union (800-325-6000)
- Zelle (844-428-8542)
- Stop all contact with the individual(s) who contacted you.
- Contact your bank or financial institution to close or change any compromised accounts.
- Save all information or messages about the individual(s) who contacted you pretending to be a government or military representative.
- Report the incident to the site where the fraudster first contacted you, providing the information you have available.
Also report the security issue to the Information Security Office at [email protected] or by phone at 412-268-2044.
Don't see your card on this list? Search online for how to reach that card issuer. If there is not contact information available or the card issuer is reluctant to help, report the scam to the FTC.
- Tell the Federal Trade Commision about any type of scam or fraud you detect at ftc.gov/complaint, or call toll-free: 1-877-FTC-HELP.
- Report the scam to the state Attorney General (Pennsylvania Attorney General)
