RIT Company Mission Statement

RIT has a simple mission: we provide the most appropriate, affordable, reliable, and durable technology solutions to meet our customers’ needs and exceed their expectations. That means we listen closely to our clients and make sure we use the right tools and solutions for the job, never using a one-size-fits-all approach or recommending unnecessary or flashy upgrades.

We handle any size job for any size company in any industry, and are happy to work with any special requirements that your business may have. We support both Mac and PC, and among the services we offer are disaster planning, backup services, upgrades and new installs (of hardware and software), virus removal, system integration, setup of remote access, setup of VPNs, IP telephony products, and much more. In short, if it involves a computer, we can handle it! Just take a look at some of the testimonials left by our satisfied clients.

Sid and his team have always been there for me and my company. He takes his role as our IT department personally by asking questions to determine exactly what we need. Before we started working with them, we had an old server that was having problems. I called them in and they worked all throughout the night so that my employees were able to work as if nothing happened the morning after. That kind of service is what makes me continue to do business with them. 

William Bailey
Bancroft Architects + Engineers

RIT is a very resourceful and detail oriented solution for our business. We used to maintain our own systems, from the workstation level all the way through the network. Sid and his team were able to provide me solutions catered to fit my exact needs, which allowed me to focus on growing my business once again.

Paul Fionda

RIT Company has always been extremely responsive, patient, and accommodating while finding the correct solutions for my small business needs, even during emergencies. It’s never about them, they always prioritize me and my company – finding out how to make things work better and cut out wasted time due to technology.

Larry Rosenthal

RIT has certainly taken the struggle out of IT here at the Agency on Aging.  We submit a work order and within hours, sometimes minutes, the item is addressed and the struggle is over! When my colleagues are seeking alternate tech support, I never hesitate to refer them to RIT.  I see and talk to these guys on a regular basis, there’s no way I could give them a recommendation I didn’t have confidence in.  RIT has always come through for us, I know RIT will come through for them too!

Lucia Jones

Having a trusted partner who provides honest feedback gives us peace of mind that our technology is sound. With Reliable Information Technology we have a reliable vendor we can turn to anytime for support, on projects both big and small. I know that they will guide us to the best solution and are even willing to let us know if some tasks would be better-suited for another vendor. They give sound technical adviceat a reasonable cost. Technology is crucial to every business, and having a trusted partner is the key to success. I know I can turn to RIT for anything at pretty much any hour, and they will respond quickly with honest and dependable feedback.

Foster Lewin

The response time from Reliable Information Technology is over the top… when I go down, I need to be up and running fast. RIT always responds promptly and provides me with solutions, not excuses. Bigger firms I have worked with in the past forget who you are. Sid’s team gives me personalized service that is vital to the success of my business. RIT Company understands the unique demands I have from a technology standpoint. It sets them apart from the rest. Please note, I am not a relative nor have I been paid to provide this feedback. I’ve been with them for about 15 years and believe that its people that make an organization successful. Reliable Information Technology has the type of people I want to be my partners!

Thomas A. Carlucci
Integra Print and Data Services, Inc.

Although we are a technology company, we specialize in accounting software – not hardware and networking. We can waste a lot of time working on computers in areas that are not our expertise.  Using Reliable Information Technology allows us to work on what we know best, and have a cost-effective answer to our miscellaneous computer issues. We appreciate their flexibility in letting us do what we can. They do want we either cannot do, or simply do not have the time to do. Try Reliable Information Technology. We have, and we are glad we did. 

Michael Ericksen

One of the single and biggest benefit we have had since moving to RIT Company has been an integrated technology environment that is both reliable and effective. I have worked with other companies and Reliable Information Technology has been the most patient and responsive by far. Issues are usually addressed quickly, and Sid’s staff is always willing to listen and educate. In addition, RIT is always willing to tell you when a less expensive purchase or strategy is the best option.

Maryanne Daman

The biggest benefit in working with Reliable Information Technology is the knowledge that our systems are protected and that our clients’ information is safe. RIT has always been available for emergencies, even once on a holiday weekend! We have had several IT firms in the past but were always unsure about where we stood as to the safety and reliability of our systems and equipment. Sidtook the time to educate us as to what we should be doing and why. Reliable Information Technology has been easy to work with and very responsive.  Nobody wants to have to constantly dwell on IT issues – RIT takes that burden off of our shoulders. 

Cyndi Trostin

I know when I contact Reliable Information Technology that my problems/concerns will be addressed promptly. They know that my calls are usually of an urgent nature and that my business is dependent on a safe, operable computer network with minimal down time. While I have had little experience with other IT firms to compare RIT against, I can’t imagine any other firm caring more about me and our business.

Dan Wilkinson

The biggest benefit with Reliable Information Technology has been moving our documentation to a “paperless” format. Aside from that, making our technology department HIPAA compliant has been very important. They always show up… a couple companies I’ve tried did not even return my call at the start of a project. I would stress the great customer service RIT Company provides, and their availability to address concerns quickly.

Ted Simmons

Reliable Information Technology provides us with turnkey solutions to our IT needs. Communication and response times are of great importance to us. RIT has maintained above satisfactory levels for both. If you are not sure if you should try RIT Company, I would tell you to just make the jump. We are happy we did! 

Jeremy M. Penney

The name says it all: Reliable Information Technology. Sid and his team are, in a word, reliable! I can trust the team to respect the urgency of having our systems up and running. Give RIT Company a call – they are more than capable and available. You will be glad you did. 

Brian Brunette

A Note From Our President

Sid Rothenberg

Hi, my name is Sid Rothenberg and I am the president of Reliable Information Technology, Inc. or RIT Company for short. We understand small to mid size business and how they need their technology to work for them and not against them. Whether you are new in business or old if you are looking for a company that understands and listens, then we are the company for you. I would like the opportunity for you to see what we can do to help you with your computer and technology problems, and provide you with good solid repairs or recommendations that will eliminate all computer problems and protect your data.

To show you how committed I am to you and your company I am offering you 2 hours free tech support to use as you want (this is a $300.00 value). Use this to see how good our work is. The work will be fixed right the first time and it is guaranteed. You will not find a company that cares more or will work harder for you than RIT Company. Please take a moment and fill out the form or call us for your free 2 hours.*

IT Support and Networking Services

Reliable Information Technology, Inc (RIT Company, or simply RIT) is an IT consulting services firm that operates in the greater Chicago, IL area. We can support any platform, configuration, or set of requirements and specialize in using our customer-facing approach to assist small- to mid-sized businesses in a wide variety of industries.

 

RIT Company's People

As part of our commitment to our customers, we only hire the best and brightest IT consultants who have the experience to serve our clients and get the job done right the first time. Our consultants have over 40 combined years of experience in virtually every area of IT imaginable. We take a customer-oriented approach that leaves you in the driver's seat.

All of our work begins with an onsite consultation so we can see firsthand what needs to be done. We always make sure to speak in terms that our customers can easily and clearly understand so they can follow the work being done. In addition, our consultants are happy to work directly with your existing IT department and the end users within your organization to help resolve network performance and reliability issues that have come up.

Whether you need to solve a pesky problem or take your IT to the next level, RIT Company is ready to serve you! Just contact us for a consultation to get started!

Computer or Network Problems?


If so, I want to give you 2 FREE hours of computer support to show how we can make your computer problems go away finally and forever!

Please fill in the form below (all fields are required)

2 FREE Hours of Support*


* Must have a minimum of 10 computers in an office setting to qualify for 2 free hours