Managed IT Services for Seamless Business Operations 

At Reliable Information Technology (RIT), we deliver comprehensive Managed IT Services to businesses in the Greater Chicagoland Area designed to prevent downtime, enhance cybersecurity, and support scalable growth. Our clients rely on us for ongoing technology strategy, infrastructure management, and responsive support that keeps their business operations running efficiently—around the clock.

We don't believe in one-size-fits-all. Every organization has unique goals, compliance needs, and industry pressures. That's why we customize every engagement, from startups to large enterprises.

Schedule A 15-Minute Discovery Call

 
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Key IT Challenges for Businesses in the Greater Chicagoland Area

Many businesses across Chicagoland face similar IT challenges that require dependable managed IT support. RIT Company offers solutions to address these common issues: 

Protecting Sensitive Data and Meeting Compliance Standards

Data security and regulatory compliance are crucial in today's business environment. Our Compliance Services and Cybersecurity Services ensure that your sensitive information is safeguarded and that your business meets relevant industry standards.


Minimizing Downtime and Enhancing Productivity

Downtime disrupts productivity and impacts revenue. With proactive Network Security and continuous monitoring, we resolve issues before they cause downtime, helping keep your business up and running.


Supporting Secure Remote Access for Teams

Remote work requires secure access to data and systems. Our Remote IT Services and Cloud Computing Solutions provide secure, flexible access so your team can work from anywhere.


Staying Ahead of Cyber Threats
As cyber threats evolve, businesses need to stay protected. Our Cybersecurity Services provide layered security measures, real-time monitoring, and rapid response to protect your systems from threats.

Ensuring Reliable Data Backup and Fast Recovery

Data loss can be catastrophic, but with our Data Backup & Recovery Services, you can have peace of mind knowing your data is backed up securely and recoverable in the event of an incident.

30 Minutes

Emergency Response Time

14

Years Of Experience

100%

Satisfaction Guarantee

Why Choose RIT for Managed IT Services? 

When you partner with RIT Company, you're choosing a team with a deep commitment to secure, reliable, and customized IT solutions that empower your business:

Proactive Monitoring & Prevention

We don't wait for systems to break—we prevent issues before they occur. With real-time monitoring, automated patching, and security alerts, RIT minimizes IT disruptions and keeps your team focused on business, not tech headaches.

Cost-Effective, Scalable Support

Our flat-rate pricing and tiered service models allow organizations to control IT costs while gaining access to enterprise-level capabilities. Whether you're growing or refining, we scale with you.

Enterprise-Grade Security & Backup

From ransomware to compliance risks, we protect your data with layered security frameworks, endpoint protection, cloud backups, and disaster recovery solutions tailored to your business needs.

Certified Experts with Business Insight

Our team holds certifications in cybersecurity, networking, and cloud systems—and we pair technical expertise with a deep understanding of business strategy. That means we don't just fix issues; we help you plan ahead.

Our IT Services in Chicagoland and Suburbs 

At RIT Company, we provide a comprehensive range of IT services designed to empower businesses throughout the greater Chicago area. Each service is customized to address the specific needs of your business, ensuring a secure, reliable, and efficient IT infrastructure. 

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Managed IT Support

RIT Company specializes in Managed IT Support designed for small and midsized businesses across the region.

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Remote IT Services 

Work securely and efficiently from anywhere with our Remote IT Services. We enable secure access to your systems, ensuring your team can collaborate and stay productive, no matter the location.

Cyber Security

Network Security Services 

Protect your business from cyber threats with our Network Security Services. We provide firewall management, intrusion detection, and advanced security measures to keep your network secure and operational.

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Data Backup and Recovery Services 

Keep your critical business data safe with our Data Backup and Recovery Services. We provide regular backups and rapid recovery options to minimize downtime and protect against data loss.

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Cloud Computing Services 

Take advantage of the scalability and efficiency of the cloud with our Cloud Computing Services. We offer secure storage, remote access, and collaboration tools to streamline your business operations.

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Safe Internet Browsing Solutions 

Protect your employees and systems with our Safe Internet Browsing Solutions, which prevent access to malicious sites and ensure secure, productive internet use.

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Cybersecurity Services 

Stay ahead of hackers with our Cybersecurity Services, including advanced threat detection, incident response, and endpoint protection. We shield your business from the latest cyber risks.

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IT Project Management Services 

Bring your IT projects to life with our IT Project Management Services. We handle planning, execution, and support to ensure your technology initiatives are completed on time and within budget.

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Compliance Services 

Stay ahead of evolving regulations with our Compliance Services, which ensure your business meets industry standards and protects sensitive data. From audits to implementation, we help you stay compliant effortlessly.

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Compliance & Cybersecurity Plan 

Combine regulatory adherence with robust security through our Compliance & Cybersecurity Plan. We create comprehensive strategies to keep your business compliant and protected against evolving cyber threats.

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FTC Compliance Services 

Safeguard customer data and avoid penalties with our FTC Compliance Services. We help your business implement practices that align with Federal Trade Commission regulations to protect consumer privacy.

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F&I Compliance for Auto Dealerships 

Auto dealerships face unique regulatory challenges. Our F&I Compliance Services ensure your financial and insurance processes meet legal standards, providing peace of mind and protecting your business reputation.

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HIPAA Compliance Services 

Protect patient information and adhere to healthcare regulations with our HIPAA Compliance Services. We implement secure processes and technology to ensure your practice meets all necessary compliance requirements.

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PCI Compliance Services 

Ensure secure payment processing and protect sensitive cardholder data with our PCI Compliance Services. We guide your business through achieving and maintaining compliance with PCI DSS standards.

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Social Engineering Solutions 

Safeguard your business from human-factor vulnerabilities with our Social Engineering Solutions. We provide training and strategies to help your team identify and resist phishing, impersonation, and other social engineering attacks.

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VoIP Phone Systems 

Streamline your communication with our VoIP Phone Systems, offering crystal-clear audio quality, scalability, and advanced features like call routing and conferencing. Our solutions enhance collaboration and reduce communication costs.

What Onboarding Looks Like with RIT 

We’ve streamlined the onboarding process to be stress-free and transparent: 

  • Discovery - We learn your business model, goals, and IT footprint.

  • Assessment - We conduct audits and diagnostics to uncover gaps and risks.

  • Strategy - We present a service roadmap customized for your business.

  • Implementation - Our team installs tools, takes over support responsibilities, and begins live monitoring.
  • Training - We train your staff on security, ticketing, and best practices.
  • Optimization - Ongoing reviews help us continuously improve your IT environment.

Service Packages Tailored to Your Needs 

While we do offer industry-specific features that focus on the precise needs of our supported industries like HIPAA support for healthcare organizations or mobile device security for logistics companies, all our plans boil down to three options that our team can help walk you through as you decide what's best for your business.

Essential

Our core plan with cybersecurity monitoring, antivirus support, and software patching.

Professional

Enhanced user support, as well as an included security stack and reporting for compliance standards.

Enterprise

You get a fully sourced IT department, complete with advanced compliance support, dedicated vCIO guidance, custom SLAs, and a forward-thinking strategy that works for your business' goals.

Solving Real Business Challenges 

Recently, a healthcare provider came to us with recurring downtime and audit failures. We replaced aging infrastructure, introduced automated backups, added advanced endpoint protection, and implemented mobile device controls. Since then, the client achieved near-perfect uptime and passed a HIPAA audit with zero issues.

"Response Time Exceeds Expectations Reliable Information Technology provides us with turnkey solutions to our IT needs. Communication and response times are of great importance to us. RIT has maintained above satisfactory levels for both. If you are not sure if you should try RIT Company, I...
"Response Time Exceeds Expectations Reliable Information Technology provides us with turnkey solutions to our IT needs. Communication and response times are of great importance to us. RIT has maintained above satisfactory levels for both. If you are not sure if you should try RIT Company, I would tell you to just make the jump. We are happy we did!"

-- Tom

"RIT is always responsive to our needs no matter how small, big, or odd. Each tech is an expert in their field with high levels of customer service allowing me to focus on my business."

-- Eugene

Evolving with You—and the Industry 

Technology and cybersecurity threats evolve quickly. That’s why RIT invests in continuous improvement. Our staff is consistently getting new training and performance reviews (using CSAT and SLA metrics) as well as attaining new certifications. The goal for all of our staff is that they can effectively resolve issues across teams, growing in their positions and skills while being able to serve our clients as efficiently, intelligently, and securely as possible. 

Frequently Asked Questions (FAQs) about Managed IT Support in the Greater Chicagoland Area

Can you work alongside our current IT team?

Yes. We support co-managed environments or act as your full-service provider.

How do you handle cybersecurity?

Our multi-layered stack includes antivirus, firewalls, endpoint protection, phishing defense, and compliance frameworks.

Are your services scalable?

Absolutely. Our offerings grow with your business and adapt to changing demands, from small teams to larger-scale enterprise rollouts.

How fast is your support?

Typical response time for critical tickets is under 30 minutes, with guaranteed SLAs.

What’s coming next for managed IT providers? 

Just like many managed IT providers on the cutting edge of the industry, RIT is committed to leading the pack: through integration of AI automation tools, expansive compliance-centric offering, support for hybrid and remote teams, and a shift towards comprehensive vendor solutions and security-first frameworks. With these tools and a keen eye towards the future, RIT knows what the next great tool MSPs are using will be. We're probably already using it.

Ready to Strengthen Your IT Strategy? 

Schedule a 15-Minute Discovery Call Today

Contact us today to learn more about our Managed IT Support in Metropolitan Chicago. Let RIT take the complexity out of managing technology—so you can focus on running your business.

Phone: 847-348-3381
Email: info@ritcompany.com